This privacy policy describes how Latitude Design Studio Limited “Latitude 22N”, “we” or “us” collects, processes, discloses, and protects personal information about you when you access or use our website located at “Site”, and in relation to any services we provide, including but not limited to the online shop, event, mailing list and newsletter administration, social media presence, as well as your rights in relation to your personal information. As used in this policy, personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, as well as a combination of pieces of information that could reasonably allow you or your household to be identified.

We do not collect any personal information about you unless you choose to provide it to us voluntarily. If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order. We define “personal information” as information that is unique to you and might include your name, delivery address, billing address, e-mail address, telephone number.

We may also collect the following data about you to help us improve our service to you:

– Information that you provide by filling in forms on Latitude 22N. This includes information provided at the time of registering to use Latitude 22N, subscribing to any service which we provide, posting material or requesting further services. We may also ask you for information when you enter a promotion and when you report a problem with Latitude 22N.

– If you contact us, we may keep a record of that correspondence.

– We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

– Details of transactions you carry out through Latitude 22N and of the fulfilment of your orders.

– Details of your visits to Latitude 22N including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access on Latitude 22N.

An Internet Protocol referred to as IP address is a set of numbers, which is assigned to your computer during a browsing session. It is automatically logged by our servers and used to collect traffic data about visitors to Latitude 22N. We do not use your IP address to identify you personally.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Latitude 22N uses cookies to distinguish you from other users of Latitude 22N and to keep track of your visits. This helps us provide you with the very best experience when you browse our website and to make improvements. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of Latitude 22N.

We use a trusted third party payment processing services to process your payment to us and we do not store your credit/debit card information.

With respect to your personal information that we do store, such as your name, address, email address, telephone number, we follow strict security procedures in the storage and disclosure of personal information to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall.

We use secure socket layer software (SSL) to encrypt all of your personal information including your name and address.

Aside from fulfilling your order placed on Latitude 22N, we may use information held about you to:

– Set up, manage your account and contact you about your account.

– Ensure that content from Latitude 22N is presented in the most effective manner for you and for your computer.

– Provide you with information, products or services that you request from us or which we feel may interest you.

– Carry out our obligations arising from any contracts entered into between you and us.

– Allow you to participate in interactive features of our service, when you choose to do so and notify you about changes to our service.

You have the opportunity to subscribe to Latitude 22N. For instance you may wish to receive our newsletter or enter competitions. In these circumstances we may ask for additional information, such as your age, occupation, interests etc. We will treat this information as “personal information,” as described in this policy. This will help us target our marketing in a way we feel would be of interest to you.

We may from time to time partner with third party companies for events of cross promotion. We do not pass on your personal information to these third party companies, except as provided in the Disclosure of Your Information section below.

We will only pass on your personal information to third parties if it is an essential part of our transaction with you such as passing on your name and address to our courriers, or telephone number should there be a query with delivery, or using a third-party payment processor to process your payment for your purchase on Latitude 22N.

We may disclose your personal information:

– As you expressly authorize us to do so.

– As necessary to provide products and services to you.

– As necessary to allow our contractors or agents to provide services for us in connection with our transactions with you.

– To protect our customers and Latitude 22N from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organizations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction.

– If we are under a duty to disclose or share your personal information in order to comply with any legal obligation.

– In order to enforce or apply our terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of our parent company, our customers, or others.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

You have the right to ask us not to process your personal information for marketing purposes. Before collecting your data we will inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. If you do not wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out will be detailed specifically. For instance in our newsletter you have the option to unsubscribe at the bottom of each mail. Alternatively, please let us know in writing.

Latitude 22N may contain links to and from the websites of our partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website.


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